Privacy Policy

Personal Information: When you register or use our services, we collect your name, phone number, email address, and service address.

Service Information: We collect details about battery complaints, service history, and technician visits to provide and improve our services.

Payment Information: We process payments through secure third-party payment providers (Razorpay). We do not store your card details directly.

To provide battery repair and maintenance services at your doorstep.

To send service notifications, complaint updates, and technician assignment details via WhatsApp.

To process payments and generate invoices.

To improve our services and customer experience.

We do not sell or rent your personal information to third parties.

We share information only with:

• Our authorized technicians for service delivery
• Payment processing partners (Razorpay) for transactions
• Communication partners (Fast2SMS) for WhatsApp notifications

We implement industry-standard security measures to protect your personal information.

All data is encrypted during transmission and stored securely using Supabase.

Payment information is handled by PCI-compliant payment processors.

You have the right to:

• Access your personal information
• Update or correct your information
• Request deletion of your data
• Opt-out of non-essential communications

For any privacy-related concerns, please contact us:

Sri Rama Auto Needs

Shop No 7-5-113/J, Beside Bank Of India, Hyderabad Road, Mahabubnagar - 509001, Telangana

Phone: 1800-103-5454

WhatsApp: 70440 00000